Privacy Policy

In short, we only collect and use information that will help make our products and services better. We never share any of your data unless absolutely necessary (for example, preventing fraud, when providing a service from a third party or when legally compelled to).

The long version

At Volcanic Pixels (the "Website", the "Service", Us", "We") We collect and manage consumer data in accordance with this policy. If you have any questions or comments regarding this Privacy Policy then please contact us at hello@platinummirror.com.

Information we collect and use

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, We collect information like IP addresses, browser version, timestamp, page accessed. If you are logged in to the site, this data is linked to your account.

How We use your data

We may use your personal information to:

  • administer the website
  • improve your experience of the site by personalising the website
  • send statements and invoices to you
  • collect payments from you
  • send you general (non-marketing) communications
  • send you email notifications which you have explitly opted-in to
  • deal with enquiries or complaints
  • keep the website secure and prevent fraud
  • list you in the "Customers" section (we will remove you upon request)
  • action orders with third parties on your behalf

Collecting Payment

Our current payment provider is Stripe. When you enter your credit card details they are sent encrypted to Stripe and stored in a PCI compliant environment. Your credit card information is never sent to, let alone stored on our servers.

SSL orders

When you make an SSL order with us your details are sent securely to the certificate issuer and are used by them in accordance with their own privacy policy. Volcanic Pixels routinely verifies that this policy provides adequate provisions for the privacy of our users and in the event that it does not we will no longer use that provider and request that they remove all customer data.

Changes to this policy

We may amend this Privacy Policy from time to time. Use of information We collect now is subject to the Privacy Policy in effect at the time such information is used. If We make major changes in the way We collect or use your information then We will notify you by posting an announcement on the website or sending you an email.